Back to top

What you thought you knew about elevators debunked

Chances are at some point in your life you’ve watched a movie where an elevator rope has broken causing the elevator car to fall down the shaft at high-speeds and wondered if it could happen to you. Do you know the truth?

Text: Matthew Pike

The majority of elevator and escalator component are hidden from public view causing myths and misconceptions leaving much to the imagination of a passenger. Let’s debunk a few of these falsehoods and that will restore your feelings regarding the overall safety of the equipment.

Myth #1 Elevators are held up by only one rope that could break, leaving passengers in a free-falling car.

Think again! Elevators are supported by multiple steel cables and each cable alone can support a fully loaded car. KONE UltraRope® is a product that can replace the traditional steel cable found in many units. KONE UltraRope® is a very light weight rope technology that provides unrivalled elevator eco-efficiency, reliability and durability while also improving elevator performance. It can enable an elevator to travel to heights of up to 1km which is three times the height of the Chrysler building in New York City, US!

Myth #2 An overcrowded elevator will fall.

Not true. An overloaded car will normally not move. The doors will stay open and a buzzer may ring until enough people get off the elevator to reduce the weight. Many elevators are equipped with technology that will effectively distribute riders to prevent overcrowding such as found in KONE’s Destination Solutions.

Myth #3 It isn’t necessary to pay attention to escalators.

In reality, an escalator requires the same level of attention as a moving automobile. An escalator is a six-ton machine that constantly revolves. Riders must avoid loose clothing, untied shoelaces, high heels and any other items that could become caught in the moving components. A rider should also demonstrate safe riding practices such as holding the handrail, facing forward and keeping feet a safe distance from the side of the step. KONE has created a game to teach children safe escalator and elevator riding practices.

Not all that you see in entertainment is true. Elevators and escalators are designed with many safety features that protect passengers. However, it is the responsibility of the passengers to ride safely. At KONE, we are committed to safety and work closely with the people who rely on our products for safe and smooth transport as they go about their day. Safe elevator and escalator use is a joint effort between the passengers that use the equipment and owners who oversee equipment use.

Share this page


Are you interested in KONE as a corporate business or a career opportunity?

Corporate site

Would you like to find out more about the solutions available in your area, including the local contact information, on your respective KONE website?

Your suggested website is

United States

Go to your suggested website